We are very confident that all your enquiries will be dealt with in the same manner as you are used to, as Will Hobden, Managing Director of Entacom Limited had previously worked for Dorcom Limited for more than 10 years, before forming Entacom Limited.
This will mean that any Dorcom Rent/Maintenance or Maintenance Contract will be administered by Entacom from their offices at 85 Station Road, Portslade, Brighton, East Sussex BN41 1DF and as far as you are concerned, you will still Telephone 01273 202851 for service on any of these contracts.
All service will be undertaken by Entacom in accordance with the terms of the relevant contract and you will be charged by Dorcom Rentals Limited, should the call fall outside of these terms.
At the end of each year, as normal, you will receive our invoice from Dorcom Rentals Limited for the rental or maintenance of the relevant system and the payment will be due on 1st January each year.
Should you have any queries with regard to the Rental or Maintenance contracts themselves, or there is a change of Managing Agent or Freeholder, or if you wish to extend or renew any contract, please do not hesitate to contact me at Dorcom Rentals Limited, e-mail firstname.lastname@example.org .
Any other Service for Non Contract Systems or Quotations required for new systems, please Telephone 01273 202851 and speak to Kevin or Will at Entacom.
You can also go directly to the www.dorcom.co.uk , where you will find lots of information on systems and a link to Entacom. These works will be invoiced by Entacom Limited directly
You can of course still make contact direct with Entacom at email@example.com or Telephone 01273 382479.
As with all new protocols, we hope this change will run smoothly, but should you have any queries regarding the above please let me know.
In the meantime, we all wish you a Very Happy Christmas and a Healthy Year ahead.